Privacy Policy

This Privacy Policy describes how SurgeThemes (“we”, “us”, or “our”), operated by Mohit Gangrade, an individual based in India, collects, uses, and protects your Personal Information when you use our website and services (collectively, the “Services”).

Definitions

Personal Information We Collect

We collect and use Personal Information only to the extent necessary to operate and improve our Services. This may include:

• Usage data (such as pages visited, browser type, and referring URLs)
• Contact information you provide (such as email address)
• Payment-related information handled by third-party payment providers (we do not store full payment details ourselves)

How We Use Personal Information

We use Personal Information to:

• Provide and maintain the Services
• Communicate with you (including support and transactional emails)
• Improve the quality and performance of the Services
• Comply with legal and regulatory obligations

Cookies and Analytics

We may use cookies and similar technologies to understand how users interact with our Services and to improve the user experience. You can control or disable cookies through your browser settings.

Personal Information Retention

We retain Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal, accounting, or regulatory requirements. Information that is no longer required is securely deleted or anonymized.

Personal Information from Third Parties

We may receive limited Personal Information from third-party services (such as analytics or payment providers) to operate and improve our Services. When required by law, we will notify you about such data usage.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your Personal Information
• Correct inaccurate or incomplete information
• Request deletion of your Personal Information
• Restrict or object to certain processing activities
• Request data portability, where applicable

To exercise these rights, please contact us using the details below.

Social Media

If you interact with SurgeThemes through social media platforms (such as X, Instagram, or others), we may receive information based on your privacy settings on those platforms. This information is used in accordance with this Privacy Policy and the privacy policies of the relevant social media platforms.

Minors

Our Services are not intended for children under the age of 16. We do not knowingly collect Personal Information from children. If you believe that a child has provided Personal Information to us, please contact us and we will take appropriate steps to remove the information.

Third-Party Links

Our Website may contain links to third-party websites or services not operated by us. This Privacy Policy applies only to our Website. We encourage you to review the privacy policies of any third-party sites you visit.

Payments

Payments for our Services are processed by a third-party Merchant of Record named Paddle. We do not store or process your full payment information.

Paddle's privacy policy can be found at https://www.paddle.com/legal/privacy.

Business Transfers

If SurgeThemes or its assets are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as part of that transaction. Any such transfer will be subject to appropriate confidentiality protections.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or the Personal Information we hold about you, you can contact us at:

Email: support@surgethemes.com

Complaints

If you believe that we have not complied with applicable data protection laws, you may contact us using the details above. You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.